What is website accessibility?
The World Wide Web Consortium (W3C) is the organisation responsible for developing web standards. The W3C states that: "Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them."
For a full definition, and to see what accessibility means for all website users, please see the W3C website.
While we try to make new content accessible to all users, we can't guarantee that every part of each site page will meet everyone's accessibility needs.
Our website features in-built tools to enable users to alter the way content is viewed using standard templates, e.g. the ability to alter text size.
Standard web browsing software offers options to allow users to alter the way they view content, and we do not deliberately override these options. Our websites explain how to use these tools.
Changing Browser Settings
We want as many people as possible to be able to use our website. That means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
My Computer My Way offer 'how to' guides to make your device easier to use.
The guides offer step by step instructions on how to adapt your phone, computer or tablet to meet your needs. You can search for a specific need (e.g. making text larger) or filter the guides based on your symptoms (e.g. hand tremor) or condition (e.g. dyslexia).
Learn how to change browser settings to improve accessibility.
How accessible is our website
We have tested our website and found it to be accessibility compliant.
Technical information about this website’s accessibility
We are committed to making the website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (WCAG 2.1) AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
- Linked image missing alternative text in Cookie Statement.
- Missing form label in Cookie Statement.
Non-compliance with the accessibility regulations
Content that is not within the scope of the accessibility regulations.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of our website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, get in touch with us.
Get in touch
If you find a piece of content which you feel is not accessible, or if you would like any content in another format, please contact us. We will do what we can to make the requested information available in an accessible format.
How we tested our website
Our website was last tested on 20/November/2022. The test was carried out by WAVE web accessibility evaluation tool and WebAim Contrast Checker. This test involved a combination of automated and manual testing.
We also do manual checks using the Government Digital Service checklist.
What we do to improve accessibility
We try to ensure the content of this website meets the requirements of the international WCAG 2.1 AA accessibility standard. This is the minimum standard considered to be acceptable for public sector websites.
Preparation of this accessibility statement
This statement was prepared on 20/11/2022.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
[Note: if your organisation is based in Northern Ireland, refer users who want to complain to the Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.]